跳至主要内容
登录用户的触发器
A ticket is closed by a customer
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
A ticket is opened by a customer
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
A ticket receives a reply from a customer
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket response
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
A user's ticket receives a reply from an agent
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket response
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket for a product is closed by a customer or an agent
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket for a product is opened by a customer or an agent
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket for a product is replied to by a customer
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket response
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket for a product is replied to by an agent
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket response
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket with a priority is closed by a customer or an agent
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket with a priority is opened by a customer or an agent
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket with a priority is replied to by a customer
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket response
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
Pro A ticket with a priority is replied to by an agent
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket response
  • Ticket assignee username
  • Ticket assignee email
  • Ticket admin URL
  • 客户电子邮件
  • 客户名字
  • 顾客姓氏
  • Customer job title
  • Customer note
  • Customer status
  • Customer address line 1
  • Customer city
  • Customer state
  • Customer zip code
  • Customer country
适合所有人的触发器
A ticket is opened
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket admin URL
  • 客户电子邮件
Pro A ticket is closed
代币
  • Ticket ID
  • Ticket subject
  • Ticket details
  • Ticket priority
  • Ticket product
  • Ticket admin URL
  • 客户电子邮件
  • 客户 ID
行动
Pro Create a ticket
代币
  • 操作字段
  • Ticket URL
  • Ticket ID

示例菜谱

Discover thousands of ways to improve your users' experience with Fluent Support

When a specific Telegram message is received, create a support ticket

When students reply to tickets, notify the users' Group Leaders

当客户关闭工单时,删除 CRM 标签

当客户打开票证时,将详细信息记录在 Google 表格中

When users submit a survey with a negative response, draft a support ticket for follow-up

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