帮助侦察员
Help Scout is an email-based customer Help Desk platform with live chat, in-app messaging and knowledge base tools. It connects customer conversations into a single Help Desk platform with shared mailboxes.
适合所有人的触发器
A conversation receives a reply from a customer
代币
- Mailbox
- Conversation
- Conversation URL
- Conversation title
- Customer name
- 客户电子邮件
- Conversation status
- Tag name
- Tag search query link
A conversation's tags are updated
代币
- Assigned to
- Conversation URL
- Conversation created on
- Conversation status
- Conversation title
- 客户电子邮件
- Customer name
- Customer waiting since
- Folder ID
- Mailbox ID
- Tags
A note is added to a conversation
代币
- Mailbox
- Conversation
- Conversation URL
- Conversation title
- Customer name
- 客户电子邮件
- Conversation status
- Note
- Note added by
- Note assigned to
A satisfaction rating is received
代币
- Customer name
- 客户电子邮件
- Conversation ID
- Conversation URL
- Date created
- Date modified
- 用户身份
- 用户电子邮件
- User first name
- User last name
- Mailbox ID
- Rating label
- Rating comments
- Thread ID
行动
Add a tag to a conversation
Create a conversation in a mailbox
代币
- 操作字段
- Conversation ID
- Conversation URL
Update the properties of a customer
示例菜谱
Discover thousands of ways to improve your users' experience with Help Scout
Popular Help Scout integrations
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