Automate
Automate Support
Build customer loyalty with quality support and an industry-leading customer experience.
#1 — The problem
Support can be a time suck
Customer support is where quality businesses rise above their competitors. For more than two-thirds of customers, customer service is very important in establishing brand loyalty. With a top-tier customer support system, your customers will feel confident that they’ve chosen the right brand to shop with—and you’ll see a 4-8% boost in your bottom line.
But even with robust support tools like
Help Scout or
Fluent Support, dealing with customer requests can be a time-consuming, manual process:
#2 — The solution
Provide automated support that’s better and faster
Smart businesses use automation to reduce support overhead and time to resolution—while still ensuring their customers have an unbeatable experience. By powering your customer experience with Uncanny Automator, you can provide detailed support in real-time:
Join the 86% of CEOs who have already invested in automation software and deliver best-in-class customer support at a fraction of the cost.
Inspire yourself with examples
Check out some of the millions of automations you can create with Uncanny Automator. With Automator, there are no transaction limits or fees, so you won’t face rising costs as you add automate more of your processes.
When a conversation is tagged as urgent, notify the support lead via WhatsApp
When a user submits a support ticket with specific keywords, assign the ticket to a specific sales representative
When users submit a survey with a negative response, draft a support ticket for follow-up
#3 — The implementation
Get started with our intuitive, no-code recipe builder
Create complex scenarios with a few clicks. Switch your automations on and off and make updates on the fly as your workflows change.
