The Privacy Policy was last modified November 8, 2024.
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please contact our Privacy Officer by email at [email protected].
Your privacy is very important to us. At Uncanny Owl:
- We don’t ask for personal information unless we truly need it.
- We don’t share your personal information except to comply with the law, to provide services and to protect our rights.
- We don’t store personal information unless it’s required for our services.
Your Rights
As a data subject under the GDPR, you have a number of rights. Subject to any exemptions provided by law, you can:
- Access and obtain a copy of your data on request;
- Require the organization to change incorrect or incomplete data;
- Require the organization to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
- Object to the processing of your data where we are not required by overriding law/regulation as legitimate legal grounds for processing.
If you would like to exercise any of these rights, please contact us at [email protected].
Website Visitors
Uncanny Owl collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, geolocation data, and the date and time of each visitor request. Uncanny Owl’s purpose in collecting non-personally identifying information is to better understand how visitors use our website. From time to time, Uncanny Owl may release non-personally-identifying information in the aggregate, such as by publishing a report on trends in the usage of its website. In addition, we use Google Analytics to collect, monitor and analyze this data.
Uncanny Owl also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users, for users making purchases and for users leaving comments. Uncanny Owl only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Visitors who engage in ecommerce transactions with Uncanny Owl are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Uncanny Owl collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Uncanny Owl.
We use a third party provider, ActiveCampaign, to deliver our newsletter to subscribers and product and marketing emails to customers. In order to make this possible, we collect the newsletter subscriber’s real name as well their e-mail address and we keep them stored for as long as the newsletter user remains subscribed. Every newsletter sent will also contain unsubscribe instructions by default.
People who contact us by email or through our support channels will have data stored internally by tools provided by Help Scout, Google and Slack. Information shared will only be used internally for the purposes of providing support and assistance.
Uncanny Owl, being fully PCI compliant, does not directly store, process, view or handle credit card information at all. Personal data required to handle payment processing is handled by Stripe or PayPal. Personal data required for account and invoicing are stored on our accounting and invoicing services, Xero and Harvest.
Usage Tracking
Uncanny Owl collects certain information through usage tracking. The purpose of usage tracking helps Uncanny Owl to better understand our users and their website needs by looking at a range of variables in their Uncanny Automator plugin, WordPress, and web host. This information allows us to continuously improve our product as well as our Q&A / testing process. The information includes information such as the site’s active plugins/themes, plugin settings (sensitive settings such as API keys are not included in tracking data) and recipe statistics to help us make sure we prioritize the integrations that will provide our customers with the greatest value, and to make sure our integrations and updates get tested in situations that closely match our customers’ site environments and Uncanny Automator usage. In addition, Uncanny Automator may collect statistics for its guided recipe walkthrough that includes what step the user reached before exiting in order to continue to improve the onboarding experience.
Opting Out of Usage Tracking
If you have a free Uncanny Automator account or a paid license for Uncanny Automator, then you are by default opted into usage tracking. To disable this, please reach out to support and they will happily help out. If you’re using the free version of Uncanny Automator without an Uncanny Automator account and would like to enable usage tracking so that our team can keep making our product better, then please go to Automator > Settings > Improve Automator. On this screen, you’ll need to enable the Allow Usage Tracking setting.
Google Permissions for oAuth
In order to use Uncanny Automator with Google Contacts, Google Calendar or Google Sheets, some Google permissions must be granted by users through a standard oAuth flow.
Below is a list of Google permissions we may ask for and what Uncanny Automator uses them for. The exact permissions required are based on which Google service you are connecting with Uncanny Automator, so you may not be asked for all of these permissions.
Google Contacts (See, edit, download and permanently delete your contacts provision)
This permission is used by Uncanny Automator to manage your Google Contacts in recipes. By granting this permission, Uncanny Automator can add, update and delete contacts from your Google account.
Google Calendar (View and edit events provision, See, edit, share and permanently delete calendars provision)
Uncanny Automator uses these permissions to support Google Calendar actions in recipes. By granting these permissions, Uncanny Automator can retrieve a list of calendars, add events to a selected calendar, and add and remove attendees from those events. Uncanny Automator will not delete or share calendars.
Google Sheets (See, edit, create and delete Drive files provision, See, edit, create and delete Google Sheets provision)
Uncanny Automator uses these permissions to support Google Sheets actions in recipes. By granting these permissions, Uncanny Automator can retrieve a list of sheets in your Drive account and add or update rows in those sheets. Uncanny Automator cannot create or delete files or Sheets from your Google Drive, nor access any Sheet that you do not explicitly select for use in a recipe (automation).
Limited Use of Google API services user data
Uncanny Automator’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Data Sharing via the Uncanny Automator Google Sheets Webhook Add-on
The Uncanny Automator Google Sheets Webhook Add-on is designed to push spreadsheet updates to a user-defined webhook URL. When the user populates a webhook URL in the add-on, the data of any row that is modified will be automatically sent to the URL specified by the user. The Uncanny Automator Google Sheets Webhook Add-on does not share data with any third-party tool except that which the user explicitly specifies via webhook URL.
Data Sharing and AI Models
Uncanny Automator does not use or share data with any AI models in the course of its operation, except when users explicitly configure Uncanny Automator’s OpenAI integration. Users are able to connect Uncanny Automator to OpenAI (using their OpenAI API key) and share data with OpenAI if they choose to do so. Only data explicitly shared by the user with OpenAI is sent to OpenAI for the purposes of facilitating the user’s desired recipe (automation). Users are not required to use the OpenAI integration to use Uncanny Automator.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Uncanny Owl uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Uncanny Owl visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website.
Plugin Integrations
Users of Uncanny Automator may sometimes connect the plugin to third party services via your own personal accounts. When this is done, data may pass between your website, Uncanny Owl servers and the vendor. No data is logged or visible to Uncanny Owl, and is used only to pass information to third party services that you connect to Uncanny Automator. For more information about data use in Uncanny Automator, please refer to http://staging.automatorplugin.com/knowledge-base/data-privacy-and-gdpr/.
Security
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Privacy Policy Changes
Although most changes are likely to be minor, we may change this Policy from time to time and in Uncanny Owl’s sole discretion. We encourage visitors to frequently check this page for any changes. Information regarding the last update date will be appended at the top of this Policy. Your continued use of this site after any change in this Policy will constitute your acceptance of such change.
