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Triggers and actions

Choose any combination of triggers to initiate any combination of actions. Combine triggers an actions from any supported integrations to create powerful recipes!

Triggers

A ticket is closed by a customer

A ticket is opened by a customer

A ticket receives a reply from a customer

A user's ticket receives a reply from an agent

A ticket is opened

A message is received

A message to a recipient is not delivered because they have not opted in

A message to a recipient is set to a specific status

A message to a recipient was not delivered

A ticket for a product is closed by a customer or an agent Pro

A ticket for a product is opened by a customer or an agent Pro

A ticket for a product is replied to by a customer Pro

A ticket for a product is replied to by an agent Pro

A ticket with a priority is closed by a customer or an agent Pro

A ticket with a priority is opened by a customer or an agent Pro

A ticket with a priority is replied to by a customer Pro

A ticket with a priority is replied to by an agent Pro

A ticket is closed Pro

Actions

Send a WhatsApp message template to a number

Send a WhatsApp message to a number

Create a ticket Pro

Create tasty recipes!

Create a workflow automation that runs a Fluent Support action when a WhatsApp trigger is completed (and vice versa). Add triggers and actions from other plugins to add even more automation. The only limit is your imagination.

What do I need?

Get started in 4 easy steps.

1

Fluent Support

Set up and connect Fluent Support.
2

WhatsApp

Set up and connect WhatsApp.
3

Get Uncanny Automator

Get Uncanny Automator and install it.
4

Create your recipe

Create a recipe to connect Fluent Support to WhatsApp using a simple but powerful interface. Turn your recipe on and watch the magic happen!

Popular Fluent Support and WhatsApp integrations

Why stop there? Connect Fluent Support and WhatsApp to many other plugins and services to create streamlined workflows for your entire site.

Connect Fluent Support to WhatsApp

Don't work on your site—make your site work for you. Build your first workflow between Fluent Support and WhatsApp in 10 minutes or less. Start saving time and money today.

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